Thoughts on using Zapier in your business

Brian Madden
Brian Madden,Workplace AI Consultant & Analyst
This page was last updated on June 16, 2024.
This page is part of The Workplace AI Strategy Guide

This page is part of a step-by-step guide to Workplace AI strategy, which I'm currently in the process of writing. I'm creating it like an interactive online book. The full table of contents is on the left (or use the menu if you're on a mobile device).

What's this guide all about? Check out the intro or full table of contents.

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This page is incomplete!

This page is part of my step-by-step guide to Workplace AI, which I'm in the process of writing. I'm doing it in the open, which allows people to see it and provide feedback early. However many of the pages are just initial brain dumps, bullets, random notes, and/or incomplete.

There's an overview of what I'm trying to accomplish on the "What is this site about?" page.

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Brian (July 2024)

  • Online automation tool which connects apps and web services to automate tasks without coding
  • Many anecdotes of employees “automating their entire jobs”
  • Anything employees have access to can be connected to Zapier
  • They are not transparent. Limited visibility. They claim GDPR compliance, but that has been challenged for lack of transparency
  • Poorly designed employee-created workflows can automate the exfiltration of huge amounts of corporate data
  • Employees can use Zapier on their own, connected to the apps they have access to. This is complicated to detect and manage.