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Brian Madden’s Workplace AI Blog

I regularly blog about Workplace AI strategy & trends. Most of these posts actually live on LinkedIn, though it’s easier to find them (and the audio versions) in a simple list here. I also have RSS feeds you can subscribe to for blog posts, updates to the guide itself, and the podcast.

Blog RSS feed (this page) • AI Strategy Guide updates RSS feed • WAISG Podcast

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Ignore that Goldman Sachs report questioning AI’s value. It doesn’t impact what’s happening in your workplace today.

The internet is on fire discussing that Goldman Sachs report that Gen AI is not generating ROI and might not for another ten years. But here’s the thing: You have employees who are using AI-powered tools in your workplace TODAY, regardless of what some investment bankers think about the macroeconomic ROI over the next decade. The impact to your workplace of what your employees are doing on their own today is real, and you need to understand this and decide how you want to support it.

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Open AI CTO reminds us they care more about inventing AGI and becoming trillionaires than your company’s safety

The more I read from AI vendors, the more I realize these are NOT like traditional enterprise software vendors at all. While there’s an element of that which is fun and exciting, it’s also pretty scary when you realize that the people running these companies are way more focused on creating Artificial Super Intelligence than they are with boring corporate things like safety and compliance. So what does that mean for your workplace, in a world where your employees have direct access to these tools created with this mindset?

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Announcing the Workplace AI Strategy Guide project

Big news from me today! I’m excited to announce my latest really big personal project: “The Workplace AI Strategy Guide”, at StrategyGuide.ai, where I’m writing and sharing everything I’m learning about the impacts of employees using AI tools in the office.

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Firing employees for simulated keyboard activity highlights the dangers of perverse incentives

Remember that story about Wells Fargo firing some employees for faking keyboard activity? It perfectly highlights the increasingly complexity between actual work and perceived productivity in our current world of workplace AI and employee-driven automation. In this article, I explore the broader implications for employee oversight and workplace ethics in this new environment, and implore businesses of all size to reconsider what they measure and reward.

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I’ve been using Copilot for Office for months. Here’s how it works and what it can do today.

I’ve been using Microsoft Office Copilot so you don’t have to! After a few months of using it every day, I wrote an article sharing my experience with it. TLDR: Definitely has potential, but it’s really just an alpha preview today which can’t do much more than just copying-and-pasting into any other web-based LLM chatbot.

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Apple Intelligence is the beginning of a slippery slope that all companies need to understand today

Everyone’s buzzing about Apple Intelligence. In this article, I look at it through the lens of corporate IT. What are the risks of lots of employees using it on their Apple devices? Personally I’m not worried about the security or privacy issues. The bigger issue is personalized, fast, and well-integrated generative AI which transforms how employees generate work product (whether Office Copilot, Apple Intelligence, Google...), when scaled across a whole company will make things very weird, very fast. The “BYOD” consumerization of IT issues of the 2010s are child’s play compared to what businesses need to think about ASAP.

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Microsoft Recall: An analysis of the issues & prediction of the evolution of the AI workplace

People are nervous about the upcoming Microsoft Windows “Recall” feature. For now, it stays local to your computer. But once companies realize the power of AI watching and collaborating across all their employees, features like Recall will become centralized and mandatory. Welcome to the (near) future where free market capitalism drives AI policy!

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Generative AI in the enterprise: lots of hype, little practical advice. A World AI Cannes Festival report.

I went to the World AI Cannes Festival last week looking for concrete ways companies could use AI and Gen AI in the office today. I heard plenty of hype, but not much practical advice. Similar to past tech waves like VDI, Cloud, Enterprise Mobility, and the Consumerzation of IT, it looks like the hype is a couple of steps ahead of the reality today.

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