What is this website?
Welcome to the Workplace AI Strategy Guide project. This site is an ongoing project where I’m trying to provide practical, no-nonsense help for managing employee AI use in your workplace, and the bigger picture of the evolving nature of how day-to-day knowledge work is changing due to AI.
Who’s behind this site?
👋 Hello! I’m Brian Madden, a 30-year IT veteran and consultant. I’ve focused on end user computing (EUC) and the future of work for my entire career. I love AI and think these tools are fundamentally changing the way knowledge work is done. But I’m also highly skeptical of many of the vendor marketing claims about these tools today, and believe most companies are in a dangerous anything goes / “Wild West” adoption phase where their employees are using AI tools on their own and most companies haven’t fully considered the impact of that.
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This site is 100% human-written
Even though this site is about AI, no AI has been used to write or edit the content of this site. It’s 100% written by me, a human! Details here.
What’s this site about?
I launched this site in July 2024 as a place to organize, explore, and share my thoughts about Workplace AI. (I have a “What is workplace AI?“ section in the guide if you’re not familiar with that term.)
My background is in end-user computing (e.g. how companies manage and build strategies for desktops, mobile devices, VDI, the consumerization of IT, the digital workplace, the future of work, etc.). When ChatGPT was released to the world in 2022, I quickly realized the coming consumer-focused AI wave would have a profound impact on the workplace. Even if a company didn’t believe in the value of AI, I felt certain that many of their employees would start using these technologies on their own—often without the company even knowing about it!
My feeling is that most people talking about AI were missing an important part of the conversation, namely, the impact it would have on the relationship between employees and employers, and how it will impact the ways and technologies people use to get their jobs done. I noticed there were lots of platitudes out there, vague “AI will change things” and “you have to be smart about it”, but I couldn’t find any real and practical advice for CIOs, CTO, and technology managers. So these topics are what this site is all about.
This guide is very much a work-in-progress!
I’m experimenting by publishing everything I write, as I write it, to this site. So many of these chapters are not complete. In fact, some are just bullet lists of notes, brain dumps, and pretty early collections of rough thoughts. It's like agile software applied to knowledge. A fun experiment!
If you want to track my progress, I have an RSS feed specifically for guide content which is updated as meaningful content is added or updated. RSS feed for guide updates .
What tech does this site run on?
The privacy policy walks through the tech stack this site is built on an how it runs. (Don’t be nervous, the privacy policy was manually written by me to explain my approach to privacy and tech stack, it’s not legalese!)
Want to know more? Want to connect? Reach out!
If you have any additional questions, please contact me! I would love to chat and hear your perspectives, whether via Zoom, LinkedIn, email, or in person. (I’m based on Paris.) I won’t even try to sell you anything, I’m just trying to talk to as many people as I can, and to hear as many different perspectives about how employees use AI in the workplace as possible.